Answers to common questions about using Click. Can’t find what you’re looking for? Visit our Support page to get in touch.
Getting Started
How do I create an account?
Download the app and sign up using your WhatsApp number, then verify with the OTP sent to you via WhatsApp.
How do I create an event?
Tap "Create" from the home screen, fill in details like Name, Date, Time, Location (optional), etc., then generate your Invite to share with Guests. After creating your event, you can also use the Marketplace to search for event locations, decorators, caterers, return gift vendors, and all-in-one event planners.
Can I edit event details after creating it?
Yes. Open your event, tap the Edit icon on the top right of the page, and update the details. Guests who already received the Invite will see the updated information the next time they open it (note: they won’t automatically get a push notification for every edit unless you resend the Invite).
Can I delete an event?
Yes, from the event page. The Delete Event button will appear at the very bottom of the page. Deleting an event removes it for all participants, including any shared photos and chat history tied to that event.
Invites & RSVP
How do I send Invites to my guests?
Once the event is created, you can invite guests from the Share Event page, or by tapping the "Share" button on the Invitation section of the Event page.
Do my guests need the app to RSVP?
No — Guests can view the Invite and RSVP through the link without creating an account. If Guests want to chat, or access the shared photo album, they will need to install Click.
How do I track who has RSVP’d?
Open your event and tap on the "View Guest List" button to see RSVP status, guest counts, and any responses in real time.
Shared Photo Albums
Who can see photos in the shared album?
Only people who have been invited to that specific event can view and upload photos to its shared album.
Can I remove a photo someone else uploaded?
As the Host, yes — you can remove any photo from your event’s album via the album page. Individual Guests can remove photos they personally uploaded.
Someone uploaded a photo of me without my consent. What do I do?
Ask the Host to remove it, or reach out to us via the Support page with the event name and details, and we’ll assist.
How long are photos stored?
Photos are generally retained for the duration of the event and a reasonable period after (see our Privacy Policy for details). You can request earlier deletion by contacting us.
Chat
Who can I chat with?
The in-app chat connects you with other participants of the same event only.
Can I report an abusive message?
Yes. Press and hold the message and select "Report," or contact us via the Support page with a screenshot and event details.
Is my chat private from the Company?
We don’t monitor chats proactively. We may access chat data only to investigate a reported violation or in response to a valid legal request — see our Privacy Policy for details.
Marketplace (Vendors)
How does the Marketplace work?
Search by category (venues, decorators, caterers, return gift vendors, event planners) to browse listings and view each Vendor’s contact details.
Does the App share my contact details with Vendors?
No. The Marketplace only displays Vendor contact details to you. If you choose to reach out to a Vendor, you do so directly — we don’t pass your information to them.
Is the App responsible for the quality of a Vendor’s service?
No. Vendors are independent third parties. We display their listings to help you discover them, but all bookings, negotiations, and payments happen directly between you and the Vendor. See our Terms and Conditions (Section 10) for details.
A Vendor listing looks inaccurate or misleading. What do I do?
Report it to us via the Support page with the Vendor’s name and details — we’ll investigate and may remove the listing.
I’m a Vendor — how do I get listed?
Reach out to us via the Support page to register your business on the Marketplace.
Account & Privacy
How do I delete my account?
Go to Profile > Settings > Delete Account, or reach out via the Support page to request deletion. Note that content you contributed to shared albums/events (e.g., photos other Guests can see) may persist for those events unless you request specific removal.
How do I update my personal information?
Go to Profile and tap on the Edit button to update your Name, email, and Username.
How is my data used?
See our full Privacy Policy for details on what we collect and how it’s used, including Marketplace browsing and Guest invites.
Can I opt out of promotional messages?
Yes, via Profile > Settings > Notifications & Permissions, or by using the unsubscribe link in any promotional email.
Is there a minimum age to use the app?
You must be 18 or older to create an account and host an event. See our Terms and Conditions for full eligibility details.
Troubleshooting
I didn’t receive my OTP.
Check your signal/network, ensure the correct number is entered, and try "Resend OTP" after 60 seconds. If the issue persists, reach out via the Support page.
The app is crashing or freezing.
Make sure you’re on the latest version of the app from the Play Store/App Store. If the issue continues, reach out via the Support page with your device model and OS version.
Still stuck? Visit our Support page to get in touch with us directly.